Refund policy.

At Saanah Studios, we take immense pride in crafting every image as a custom bespoke order, tailored exclusively for you.

Under Australian Consumer Law, we adhere to a no cooling off period and a no refund policy.

Nevertheless, we understand the importance of ensuring complete satisfaction, and thus, we offer a 24-hour amendment period. Within 24 hours of placing your order, you have the opportunity to contact us in writing to request an amendment to your order. An amendment means you can change the contents of your order for any other products that is the same value or greater than the amount of your original order.

Feel free to reach out to us at sydney@saanahstudios.com.au for any amendments during this 24-hour window. However, after this 24-hour period elapses, we kindly request that you understand that your order cannot be further altered or amended.

We value your trust in our services, and our goal is to provide you with an exceptional photography experience that exceeds your expectations. Should you have any questions or require assistance, our team is here to help and ensure that your portraits reflect your vision and style flawlessly.