Our privacy policy.

At Saanah Studios, we prioritize the protection of your privacy and are fully committed to safeguarding your personal information. Our collection, storage, use, disclosure, and handling of your data comply with the Privacy Act 1988 and the 13 Australian Privacy Principles under the Act.

This policy outlines our approach to handling your personal information and may be updated periodically to ensure it remains in line with the latest regulations.

What personal information does Saanah Studios collect and why?

Personal information refers to data or opinions about an identified or reasonably identifiable individual. As we provide our services and products, we may collect the following personal information:

• Contact and identification details, such as your name, address, telephone/mobile numbers, and email address.

• Credit card and other banking information for processing payments related to our services and/or products.

• Images of you included in photographic materials.

• Other details, such as your hobbies or interests, to personalize your photography session.

In some cases, we may also collect additional personal information provided by you. Rest assured that we handle all personal information in accordance with the Privacy Act and the Australian Privacy Principles.

How does Saanah Studios collect personal information?

We typically collect your personal information directly from you through various means, such as:

• Completion of manual or online forms, like application forms on our website or promotional forms on social media platforms.

• In-person interactions, including face-to-face meetings, phone calls, facsimile, email, post, or through our website.

• Participation in Saanah Studios competitions/promotions through affiliates, online offers, or events.

On occasion, we may obtain your personal information from other sources, such as:

• Third parties with whom Saanah Studios does business.

• Information services providers.

• Publicly maintained records or publicly available sources, including social media and similar websites.

We only collect your personal information from sources other than you when it is unreasonable or impracticable to do so directly.

Why does Saanah Studios need your personal information?

Saanah Studios collects, holds, uses, and discloses your personal information when reasonably necessary for the following purposes:

• Providing personalized photography services and products, processing orders or applications, handling requests, enquiries, complaints, and other customer care activities.

• Issuing your Saanah Studios Experience.

• Accounting, billing, internal administrative and business management purposes, and conducting market and product analysis.

We may also use your personal information, including images, quotes, or other details, for marketing materials if you have consented to such use. Additionally, we may use your personal information for related purposes or as required by law, ensuring it remains relevant to the intended use.

While providing your personal information to Saanah Studios is not mandatory, certain details are necessary for us to deliver our services and products effectively.

Direct Marketing:

Saanah Studios may use and disclose your personal information to inform you about our services and products that may be of interest to you. If you prefer not to receive such communications, you can opt-out by emailing us at sydney@saanahstudios.com.au. Please ensure you opt-out with the email you are registered with.

To whom does Saanah Studios disclose your personal information?

We disclose your personal information for the purposes mentioned above, including sharing it with:

• Third parties engaged to perform administrative or other services on our behalf.

• Third parties providing financial services, as applicable based on customer choices.

• Entities considering an interest in Saanah Studios enterprise or assets or working with us to facilitate our services and/or products.

• Saanah Studios' professional advisors, contractors, consultants, and related bodies corporate.

Disclosures to third parties are treated with confidentiality and in accordance with the law. We may also disclose your personal information with your consent or if required or authorized by law.

Security of your Personal Information:

Saanah Studios takes reasonable steps to protect the personal information it holds from misuse, interference, loss, unauthorized access, modification, or disclosure. We securely store personal information in both hard copy and electronic forms on secure databases, accessible only by authorized staff. Personal information is retained only as long as necessary, unless required or authorized by law to retain it further.

Accessing and Correcting your Personal Information:

We take reasonable steps to ensure the accuracy, completeness, and relevance of the personal information we hold. Under the Privacy Act, you have the right to access and request correction of your personal information.

To access or correct your personal information or learn more about Saanah Studios' approach to privacy, please contact us via email at sydney@saanahstudios.com.au.

Privacy Complaints:

For privacy complaints, please direct them to Saanah Studios Privacy Compliance Officer via email at sydney@saanahstudios.com.au.

Privacy complaints will be treated seriously, handled promptly and confidentially, and will not affect your existing obligations or commercial arrangements with Saanah Studios.

If dissatisfied with the outcome of your complaint, you may refer it to the Office of the Australian Information Commissioner.